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CityBus COVID-19 Response and Emergency Service Plan

UPDATED 02/15/21

CityBus prepares for inclement weather with a service reduction plan.

Starting on Monday, February 15, 2021:

CityBus may reduce or change service in response to inclement weather. Emergency service changes will be implemented in three levels, depending on the severity of the weather.

For more details on emergency service levels, please click the link below.

See Details

CityBus beginning summer service on June 1, 2020.

Starting on Monday, June 1, 2020:

CityBus will begin its summer service for routes 1A, 1B, 2A, 2B, 3, 4A, 4B, 5, 6A, 6B, 7, 8, 9, and 10. Routes 5 and 10 will operate at half-service, and the 23 Connector route will not run until the start of Purdue’s fall semester.

The CityBus Center will also resume normal operating hours for those buying bus fares.

For more details, please refer to the link below.

View Details

CityBus facilities reopen to the public with restrictions; fare collection resumes Monday, May 4

CityBus will begin collecting fares again on Monday, May 4. The CityBus Center is open to the public for pass sales only and building capacity is limited to ten people until further notice. The CityBus Center and customer service office will remain open on a reduced schedule until normal bus service resumes.

  • Monday – Friday: 7am – 6:40pm
  • Saturday and Sunday: 10am – 5:45pm

Riders are encouraged to take advantage of our no-contact fare delivery options. Customers may download a ticket to a mobile device with the Token Transit app. Paper passes are available for delivery at the CityBus online store.

For service reductions and other information, please follow the link below.

View Emergency Service Plan

Essential Travel Statement

The health of our customers and employees is our top priority. We are taking additional measures to ensure the cleanliness of our vehicles. However, we encourage riders to take precautionary measures and avoid traveling by public transportation unless essential. Essential activities as defined by the Governor’s office include “activities needed for sustenance, necessities of life, health, education, or employment, and as necessary to take care of others.” A list of essential functions provided by the Governor’s office can be found here.

Limited schedules will be in effect beginning Monday, March 23

CityBus has prepared a service reduction plan in the event that a significant portion of the CityBus staff is unable to report for duty. In addition, most campus loop and apartment shuttle service will be canceled until further notice beginning Monday, March 23.

View Emergency Service Plan

CityBus will implement a LEVEL 1 service reduction beginning Monday, March 30

All city routes will operate Saturday schedules. There will be no service on routes 5, 9, and 23, with limited campus loop and apartment shuttle service. CityBus may reduce service further if necessary to a Level 2 Sunday service (no campus loop or apartment shuttles) or Level 3 ACCESS service only. View the emergency service reduction plan below for complete details.

View Emergency Service Plan

Here’s where to find the latest information:

Because the situation is constantly evolving, changes to the emergency plan may occur. Riders can find information about current service reductions in the following locations:

  • gocitybus.com Rider Detour Alert page
  • The “News” section of the MyCityBus app
  • CityBus Facebook and/or Twitter pages
  • Customer helpline (742-RIDE)

Service reductions will be announced the evening before they take place.

Riders should refer to the route schedules on the MyCityBus app for the most up-to-date timetables. Canceled trips will be crossed out in red.



View All Maps and Schedules

Rider Alerts Via Text Or Email

Receive rider alerts via text or email at bus.gocitybus.com/signup or use the MyCityBus App.

Find the Closest Stop

For help finding the closest stop, riders can download the CityBus mobile app to a smartphone by searching for "MyCityBus" in the app store (Android or iPhone). The app can also be viewed online.

For Further Assistance

For further assistance, riders can use MyRide, My Bus or call 765-742-7433 (M-F: 7am - 8:45pm; Sat-Sun: 9:45am - 5:45pm).