Determine what route/s you need to take to get to your destination. Familiarize yourself with the bus routes and schedules online or pick up copies at various locations around town including the Tippecanoe Mall, CityBus Center, Purdue University and Ivy Tech University. You can also use Google Maps/Google Transit to locate bus stops near your starting and ending points.
Buses will stop only at designated bus stops along the route. A list of bus stop locations for each route is linked on each schedule page or just looked for the bus stop signs on the street.
Arrive at the stop five minutes before the scheduled time. It is very important to be at the stop before the bus arrives, not running to the stop from a nearby location. Keeping the schedule is important to our customers so riders who are not at the stop before the bus arrives will be passed. Unfortunately the bus can’t wait for you.
Be prepared with the exact fare (driver does not make change) needed. The more prepared you and other riders are, the easier it is for our drivers to pick up passengers quickly and keep on schedule.
Check the sign at the front of the bus for the route/destination. As the bus approaches, signal the driver to pick you up by holding up your arm high in the air. Wait on the sidewalk or curb until the bus comes to a complete stop and the door opens. Enter only at the front door of the bus.
Transfers: A fare is valid for one one-way trip. If you need to change buses to get to your destination, ask the driver for a transfer ticket when you board the first bus. The driver will give you a ticket which you must insert into the ticket reader on the next bus' farebox. This will show the driver of the second bus that the fare has been paid for your ride. Pass holders and those who ride fare-free do not need to use transfer tickets.
Transfers are valid only for the completion of a one-way trip within a certain amount of time (see time stamp on ticket for expiration time). Return trips or rides to additional destinations require another fare. The Day Pass is a convenient alternative to using transfer tickets.
Riders are also required to follow all system rules.
Passengers who disregard these rules may be removed from the bus by police or denied service.
To get off the bus, signal the driver one block before your stop by pulling the cord or pressing the yellow strip. This will ring a bell and light the "stop requested" signal for the driver. The driver will let you off at the next safe intersection or designated bus stop. Exit through the rear door and do not cross in front of the bus after exiting. If you must cross the street, please wait for the bus to pull away first.
Road construction and other issues may result in detours for routes. When we have advance notice of issues, detours will be posted in the buses, on our website and social media. Last minute issues will be posted on our website and social media pages.
If there are construction barrels or cones, drivers will NOT stop in the construction area, even if it appears to be safe. Please use the next closest stop to board or exit the bus.
CityBus operates year round except for the following holidays: New Year's Day, Martin Luther King Jr. Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving or Christmas. No evening service is operated on Christmas Eve or New Year's Eve.
Nearly all CityBus buses are equipped with bike racks. Each rack holds two bikes so you can take your bike with you.
Wheelchair-lift or ramp-equipped buses are available on regular routes and campus loops. In addition, electronic information signs and audio announcements on most buses aid passengers with visual or hearing impairments. Ask the driver or any CityBus employee if you need special assistance due to a disability.
ACCESS paratransit services are available to passengers who meet eligibility requirements established by the Americans With Disabilities (ADA) Act.
Familiarize yourself with the bus routes and schedules, which are available in the "Schedules & Maps" menu under the CityBus logo above. You can also use Google Maps to locate bus stops near your starting and ending points, and to plan bus trips. See more information about using Google to Plan a CityBus Trip.
Buses will stop only at designated bus stops along the route. (A list of bus stop locations for each route is linked on each schedule page, or just looked for the bus stop signs on the street. Bus stops are located about every two blocks.)